Clearly something made me laugh (see photo) out loud at a recent talk. It was organised by Dua & Co, a firm of accountants in Watford....the subject of my talk was customer service, or rather the ...
It's not often that I host a business style event on a Sunday afternoon and early evening. The #InspireUrBiz event in Croydon, attracted many local entrepreneurs and local guests.A number of speak...
Over 500 enthusiastic delegates attended the JUMP15 gender equality and diversity forum in Brussels. The overwhelming majority were women from Belgium, France and the Netherlands - many were entrepr...
Co-located with Confex this year, was OMPA- and on the first day, I had the opportunity to speak in front of an audience (mainly made up of PA's and Executive Assistants) of around 50 people.I d...
Looking forward to my presentation tomorrow night at the Institute of Directors where I'll be given my talk How To Take The Nerves Of Of Public Speaking.An interactive session, delegates will go...
Part of my role as an event host or facilitator, is to get to the heart of issues raised by conference delegates.At a recent conference about customer engagement, the thorny subject of customer ca...
People give you testimonials for a reason. Unless you've completely lost your talent, you should always thank people for what they said about you even if it was sometime ago. Here's a selection ...
